📜 Terms & Conditions
Last Updated: 06/12/2025

Welcome to Nerahkw. By using our website or purchasing our products, you agree to the following terms and conditions:

1- Products

We offer a wide range of premium perfumes.
All images and specifications on the website are for display purposes only, and colors or details may slightly vary due to the nature of the products.

2- Orders & Payment

• All information provided during the order must be accurate and complete to ensure proper fulfillment.

• We accept the payment methods available and specified during the checkout process.

• We reserve the right to reject or cancel orders in special cases such as stock shortage or inaccurate information.

3- Delivery

• We provide delivery within Kuwait only.

• Delivery time is determined based on your address and chosen shipping method. We will make every effort to ensure timely delivery, but some factors beyond our control may affect it.

4- Intellectual Property

All content on the website, including images, logos, text, and designs, is the exclusive property of Nerahkw and may not be used or republished without prior written permission.

5- Modifications

We reserve the right to update or modify these terms and conditions at any time. Updates will be published on this page once approved.

🔒 Privacy Policy

Your privacy is important to us at Nerahkw, and we are committed to protecting your personal information:

1- Information We Collect

We collect the information you provide when using the website, such as:

• Name, phone number, and delivery address
  Technical information such as IP address and device type may also be collected.

2- How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Improve our services and shopping experience

• Send updates about orders or promotional offers (with your consent)

3- Data Protection

We use appropriate security measures to protect your information. We do not share it with third parties except when necessary, such as delivery or payment providers.

4- Cookies

The website uses cookies to enhance and personalize your experience.

5- User Rights

You have the right to:

• Access your data

• Modify your data

• Request its deletion at any time by contacting us directly

🔄 Exchange & Return Policy

At Nerahkw, we care about our customers’ satisfaction. Therefore, we allow exchanges or returns within 14 days of delivery in the following cases:

• The product arrives damaged or broken

• The product received does not match the order

Return Conditions:

• The product must be unused and in its original condition

• You must contact us within the specified period, providing a clear photo of the product and the order number

📞 Contact Us
For inquiries or feedback, please contact us via:
📱 0096555005320